Graffeg Welcome Trade Enquiries
Graffeg publish innovative books and gifts for re-sale through bookshops, galleries and gift retailers. We are dedicated to supporting retailers, both large and small, high street and village stores. Graffeg are continually developing new and exciting products and we value our trade customers enormously.
You can view all of our products in our book and gift catalogues which are available to download from this page. Please email us if you would prefer hard copies.
To place an order, you will need to contact one of our distributors. See our FAQ below for contact details or, if you prefer, get in touch with us directly at email@example.com or call us on 01554 824000 / 07816 970 204.
Press and media queries
International trade enquiries
Frequently Asked Questions
How do I place an order?
All of our products, with the exception of single cards, are available via our distributors. To order Graffeg products to stock in your store you can either purchase from us, one of our distributors, or one of the many wholesalers who stock our products. Single cards will need to be ordered directly from ourselves. To order single cards, email us at firstname.lastname@example.org or call us on +44 (0)1554 824000.
Who are Graffeg's reps?
Graffeg are represented and distributed in Wales by the Welsh Books Council. To have a Welsh Books Council rep visit you, contact them directly.
For the rest of the UK, we are represented by Signature. You can contact them directly or any of the reps below.
Are Graffeg products available to retailers outside of the UK?
All Graffeg products (with the exception of single greetings cards) are available from our distributors, Trafalgar Square, part of the IPG group. They cover the following territories: Australia,Canada,China,Indonesia,Japan,Korea,Malaysia,Middle East,New Zealand,Philippines,Singapore,South Africa,South America,South Asia,Taiwan,Thailand andUSA.
They can be contacted at:
USA & CanadaIndependent Publishers Group
814 N. Franklin Street
For advice on other territories not listed above please contact email@example.com.
How do I open an account with Graffeg?
How long will my order take?
When ordering directly from us, providing all the items you order are in stock we will endeavor to dispatch stock to you on the next working day, either by Royal Mail or courier. Delivery usually takes 2 to 3 working days. If you have any questions regarding your order please get in touch.
When ordering from a distributor, you will have to contact them for their delivery times.
Can I return unsold stock?
When ordering directly from us:
Unless otherwise indicated at the time of ordering, all products are supplied either on a pro-forma basis or on 30 day credit terms. We accept returns providing that:
- the stock being returned is in resalable condition
- is within twelve months of its original order date from Graffeg
- if a calendar, is within 1 month of the start of its period of use
To arrange a return, email us with details of what you wish to send back. We will then authorise the return and give full instructions of where to send it.
When ordering from one of our distributors, contact them for their returns terms.
+44 (0)1554 824000